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Browsing ICEAC - Instituto de Ciências Econômicas, Administrativas e Contábeis by Author "Gois, João de Deus Rodrigues"

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Proposal for using AHP method to evaluate the quality of services provided by outsourced companies

Longaray, André Andrade; Gois, João de Deus Rodrigues; Munhoz, Paulo Roberto da Silva (2015)

This work aims to describe the development stages of a decision support system for evaluating the quality of services provided by outsourced companies that serve organisations in the Brazilian retail sector. It used applied ...

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